![]() You could be on the same WiFi network or access through VPN on your mobile device. The Web Console (default port 80) must also be configured and open for communication. Ensure the specified port is properly configured and open for communication. You will be pointing the mobile app to your WhatsUp Gold server which has a new API running on port 9644, so the server must be reachable through this port from your mobile device. Prior to working with WhatsUp Gold Mobile, ensure your server is running WhatsUp Gold 2018 Service Pack 3 (v18.3) or later, as earlier versions are not compatible with this mobile app. ![]() Download the mobile app - iOS | Android.Reference applicable KBs if you are running secure connections or customizations to your WhatsUp Gold Server.Make sure port 9644 is configured and open for communication.Upgrade your WhatsUp Gold Server to 2018 Service Pack 3 (v18.3) or later.The WhatsUp Gold Mobile app lets you to view basic information about the status of your WhatsUp Gold network monitoring environment on your mobile device.
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